Politique de remboursement

No Return or Refund Policy

Thank you for choosing Desi Case for your phone case needs. We are committed to providing high-quality products and excellent customer service. Please carefully review our No Return or Refund Policy before making a purchase.

1. No Returns:

Sorry to say but all the sales of phone cases are final. We do not accept returns or exchanges for any reason once a purchase has been made. This policy applies to all products purchased directly from Desi Case, including but not limited to our website, retail stores, or any other sales channels we operate.

2. No Refunds:

We do not offer refunds for any purchases. Once a transaction is completed, the sale is final and no refund will be issued under any circumstances.

3. Exceptions:

• Defective or Damaged Goods: If your phone case arrives damaged or defective, the delivery company will be responsible for it as our team always check the quality twice before shipping.
• Wrong Item Received: If you receive an item that is different from what you ordered, please contact us within 2-3 days of receipt. We will review your situation and may provide a replacement.

4. Contact Us:

For any issues related to defective or incorrect items, please reach out to our Customer Service team at yourdesicase@gmail.com. Include your order number, a description of the issue, and any supporting documentation (e.g., photos).

5. Customer Responsibility:

It is the customer’s responsibility to ensure they are ordering the correct product and to review our product descriptions and specifications before completing a purchase.

 

Thank you for your understanding and for shopping with Desi Case.